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Skin & common infections

Hordeolum (styes)

A stye (hordeolum) is a small, painful lump on or inside the eyelid caused by an infected eyelash follicle or gland, similar to a boil.

Clinician: Abel Getachew, UK-registered clinician (GPhC 2217107). Verify registration.

Common symptoms and presentation

Signs include a tender red lump on the eyelid, swelling, and sometimes a small yellow spot at the centre that may discharge.

How The Nelford Clinic assesses this

Assessment usually involves a description and, where possible, a photo of the affected eyelid, along with how long it's been present and whether it's affecting your vision.

Who this service may be suitable for

May be suitable for a typical, uncomplicated stye where remote assessment gives the clinician enough information to advise on treatment.

When online treatment may not be appropriate

Online assessment isn't appropriate if your vision is affected, the whole eyelid or eye area is significantly swollen or painful, or symptoms suggest a more serious eye infection.

Treatment approach

Most styes settle with simple self-care such as warm compresses. Where appropriate, your clinician may advise on further treatment if it isn't resolving.

Suitability and treatment are always decided by individual clinical assessment. A prescription is never automatic and is not guaranteed.

Safety and follow-up

You're advised on self-care and what changes should prompt further review.

Caution: When to seek urgent care

Seek urgent eye-care assessment if you have vision changes, severe pain, or spreading redness and swelling around the eye. If you have a medical emergency, call 999 or go to your nearest A&E. For urgent but non-emergency concerns, contact NHS 111. See Patient safety for full guidance.

Sources and clinical guidance

These are neutral background resources, not a description of Nelford’s own clinical protocol.

For how this content is prepared and kept current, see Clinical standards and governance.

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A UK-registered and regulated clinician will review your case individually.