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The Nelford Clinic
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About The Nelford Clinic

The Nelford Clinic is a UK online clinic offering free consultations, extended-hours access seven days a week, and rapid treatment options for eligible patients. Upon treatment approval, patients can choose to have their medication delivered for next working day or choose to have their prescription sent securely by email as soon as it is issued.

Why Nelford exists

You give us the information that matters. We handle the care around it.

A woman sitting on the grass with her white puppy, smiling as she uses her phone
  • Patient-centred care

    Each consultation is reviewed individually by a UK-registered clinician, around your circumstances and what matters to you.

  • Shared decisions, informed choice

    Options, benefits and risks are explained in plain language. You decide, with informed consent, whether to go ahead.

  • Fewer barriers to care

    Free to start, open 7 days from 7am to midnight, with same-day review - no appointment and no waiting room.

  • We coordinate, you get on with life

    Prescriptions, pharmacy partners and delivery are organised for you, and repeat treatment takes a few steps.

  • Equality and respect

    Everyone is treated with dignity and respect, and our consultations are designed to be accessible and easy to use.

  • Safety first

    Consultations check for warning signs, and anyone who needs urgent or in-person care is guided there clearly.

At a glance

  • Free online consultation

    You only pay if a clinician considers treatment appropriate and you choose to go ahead.

  • Same-day review

    A UK-registered clinician reviews your consultation the same day during opening hours.

  • Open 7 days, 7am–midnight

    Start online whenever suits you, including evenings and weekends.

  • Delivery or prescription

    Next-working-day delivery, same-day options on request, or your prescription by email.

Accountability

Who we are and how we’re accountable

Nelford Clinic Ltd is registered in England and Wales (company number 17399876). Registered office: 3 at 1 Lansdowne Terrace, Morris Lane, Devizes, Wiltshire, SN10 1NX.

Nelford Clinic Ltd is the data controller for personal information handled through this website and the clinical service, and is registered with the Information Commissioner's Office (ICO), the UK's independent regulator for data protection, under registration reference ZC222616.

Nelford coordinates your treatment and fulfilment: medicines are dispensed by registered pharmacy partners for delivery, or by a pharmacy of your choice with an electronic prescription. Clinicians’ professional registration is published on the Clinicians page.

  • Verify LegitScript Approval for www.nelfordclinic.co.uk

    LegitScript verified

    Select the seal to check Nelford’s current status directly on LegitScript’s website.

  • UK-registered clinicians

    Prescribing clinicians are registered with their UK professional regulator. Pharmacist registration can be checked on the General Pharmaceutical Council’s public register.

    GPhC register (opens in a new tab)
  • Registered with the ICO

    Nelford Clinic Ltd is registered with the Information Commissioner’s Office (reference ZC222616).

    ICO public register (opens in a new tab)
  • UK registered company

    Nelford Clinic Ltd, registered in England and Wales, company number 17399876.

    Companies House (opens in a new tab)
  • Google Ads healthcare-certified advertiser

    Nelford Clinic Ltd is certified by Google to advertise healthcare services under Google Ads' healthcare and medicines policy. This concerns advertising eligibility only - it is not a clinical endorsement or accreditation by Google.

  • Clinical governance

    Clinical content is prepared against authoritative UK sources such as NICE and the MHRA.

    How we set clinical standards

For healthcare partners and regulators

Regulators, insurers and prospective partners can write to contact@nelfordclinic.co.uk. Please don’t use this address for patient enquiries.

Start your free consultation

Answer a few questions online. A UK-registered clinician reviews it the same day and sends you your options. You only pay if you choose to go ahead.

  • Free consultation
  • Same-day review
  • Open 7 days, 7am–midnight