Pre-launch: The Nelford Clinic is not yet open for online assessments, prescribing or payment. See how the service will work.

Skip to main content
The Nelford Clinic
Menu

About The Nelford Clinic

The Nelford Clinic is the patient-facing brand of Nelford Clinic Ltd, a private digital healthcare provider for patients in England.

How we approach online care

Nelford exists to make private healthcare genuinely accessible online, without cutting corners on clinical safety. That means every assessment is reviewed individually, by a real person, and treatment is only offered where it’s judged appropriate for you specifically.

Individual clinical review, always

Every assessment is individually reviewed by a pharmacist Independent Prescriber before any prescribing decision is made. Prescribing is never fully automated. Depending on the approved service, consultation channels may include an online questionnaire, secure written messaging, telephone or video.

Transparent about what’s still in progress

As a pre-launch service, some things are genuinely not finished yet: our full clinical service portfolio, final pricing, our pharmacy fulfilment arrangements, and our CQC registration outcome. We’d rather say “not yet confirmed” than overstate where we are.

Who we are

The Nelford Clinic is operated by Nelford Clinic Ltd (company number 17399876). Full clinician credentials and professional registration details are published on the Clinicians page as they’re confirmed.

Current regulatory and governance status

A CQC written clarification has been submitted; a response is pending. No CQC registration is claimed or implied. Insurance arrangements are in progress. This statement is kept in sync with the real-world position and updated the moment it changes.

For healthcare partners

If you’re a regulator, insurer or prospective pharmacy partner and need to get in touch, use Contact or write to contact@nelfordclinic.co.uk. Please don’t use this route for patient enquiries.