Pre-launch: The Nelford Clinic is not yet open for online assessments, prescribing or payment. See how the service will work.

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Accessibility

We're building The Nelford Clinic to meet WCAG 2.2 AA from the start, not as a retrofit.

Pre-launch draft - not yet legally approved

This page describes what will be covered; it is not final legal text and must not be relied on. Finalised, legally-reviewed wording will be published here before any real patient data is processed or any binding transaction takes place.

Our target

This site targets WCAG 2.2 Level AA. That includes keyboard operability, visible focus indicators, semantic headings and landmarks, labelled forms with clear error messages, colour contrast that doesn't rely on colour alone, and touch targets sized for real use on a phone.

How we test

Every critical page is checked with automated tooling (axe-core) as a first pass, and with manual keyboard testing - automated tools only catch a minority of real accessibility issues, so both matter.

Pages are tested at representative mobile, tablet and desktop sizes, and checked for correct behaviour at 400% zoom.

Known limitations

This site is in pre-launch. Full assistive-technology testing (for example, with a screen reader across every critical journey) is an ongoing process, not something we're claiming is finished. If you find an accessibility problem, please tell us.

Contact us about accessibility

If something on this site is difficult for you to use, contact us at contact@nelfordclinic.co.uk and we'll look into it.