Skip to main content
The Nelford Clinic
Start consultation
Menu
Prescriptions and delivery

Delivery or prescription - you choose

Choose next-working-day delivery through our pharmacy partners, with same-day options where available, or receive your prescription electronically right away. Nelford handles the legwork.

  • Next-working-day delivery
  • Same-day options on request
  • Prescription by email

Two ways to receive your treatment

Once a clinician approves treatment, you choose. Both options are shown with a clear price before you pay.

Deliveries come from our pharmacy partners in plain, discreet packaging.

Illustration of a plain parcel with a delivery label and a small Nelford seal

  • Next-working-day delivery

    Treatment confirmed before 4pm on a weekday is eligible for next-working-day delivery.

    Same-day options are available on request. One total price covers your medicine and delivery.

  • Prescription sent by email

    Receive your prescription electronically by email and use it at a pharmacy of your choice.

    Ideal if you’d like to collect today from a pharmacy near you.

From consultation to your door

  1. 1
    Consultation completed

    You complete your free online consultation and a UK-registered clinician reviews it the same day.

  2. 2
    Your options, promptly

    If treatment is appropriate, we send you the suitable options with a clear price for each.

  3. 3
    You choose

    Pick next-working-day delivery or an electronic prescription - whichever suits you.

  4. 4
    Nelford handles the rest

    We coordinate the prescription and your chosen pharmacy partner, and keep you updated.

Reliable by design

Multiple pharmacy partners

We work with multiple pharmacy partners to help keep treatment available. If we're unable to fulfil your medication order, we'll refund the medication and delivery costs and send your prescription electronically so you can arrange fulfilment elsewhere.

Prescriptions and delivery: questions

How fast is delivery?
Treatment confirmed before 4pm on a weekday is eligible for next-working-day delivery. Same-day options are available on request.
How does the electronic prescription work?
Your prescription is issued electronically and sent to you securely by email. You can use it at a pharmacy of your choice.
Who prepares and delivers my medicine?
We work with multiple pharmacy partners to help keep treatment available. Nelford coordinates your order with them, so there's nothing for you to arrange.
What if my order can't be fulfilled?
If we're unable to fulfil your medication order, we'll refund the medication and delivery costs and send your prescription electronically so you can arrange fulfilment elsewhere.
Can I get the same treatment again later?
Yes. With a Nelford account you can request repeat treatment in a few steps, and a clinician reviews each request.

Pricing · Same-day online consultations · Conditions we treat

Start your free consultation

Answer a few questions online. A UK-registered clinician reviews it the same day and sends you your options. You only pay if you choose to go ahead.

  • Free consultation
  • Same-day review
  • Open 7 days, 7am–midnight
Start free consultationCall 020 4569 0644