What is Raynaud's phenomenon?
Raynaud's phenomenon is a condition where blood flow to the fingers and toes (and sometimes ears and nose) is temporarily reduced, usually triggered by cold or stress.
Typical symptoms are fingers or toes turning white, then blue, then red, often with numbness, tingling or pain during an episode.
Is this service right for you?
It may be suitable if
May be suitable for adults with typical Raynaud's symptoms where remote assessment and management advice, or medication where appropriate, is suitable.
Another type of care may be better if
Online assessment isn't appropriate if you have signs of tissue damage (such as skin ulcers or sores on the fingers or toes), or symptoms suggesting an underlying connective-tissue condition that needs in-person investigation.
How Nelford’s Raynaud's service works
- 1Tell us what you need
Complete a secure online consultation about your symptoms, health and any treatment you’ve tried. It’s free and you can start any time.
- 2Same-day review by a UK-registered clinician
Assessment covers your symptoms, triggers, how long you've had them, and other health conditions, since Raynaud's can sometimes be linked to an underlying condition that needs separate investigation. If anything else would help, the clinician will ask, or arrange a call or video consultation.
- 3You choose
If treatment is clinically appropriate, you receive your options with their benefits, risks and a clear price. You decide whether to go ahead.
- 4We handle the rest
Choose next-working-day delivery through our pharmacy partners, or your prescription by email. Nelford coordinates the next steps and any follow-up.
Information that helps
Having these to hand helps the clinician review your consultation quickly. If you don’t have something, you can still submit: the clinician will let you know if anything else is needed.
- What happens during an episode, what triggers it and which fingers or toes are affected
- How often episodes happen and how long they last
- Any sores, skin changes or related conditions
- Photo ID, so your identity can be confirmed (if you are new to Nelford or your details have changed)
- Medicines you take now or have taken recently, and any allergies
- Relevant medical history and your GP's details
- Your contact details and address, so the clinic can reach you safely
After your consultation
Where appropriate, management may include advice on keeping warm and avoiding triggers, and, where clinically suitable, medication to help blood flow.
You're advised on warning signs to watch for and when further review or referral may be needed.
- Next-working-day delivery. Treatment confirmed before 4pm on a weekday is eligible for next-working-day delivery. Same-day options are available on request.
- Prescription sent by email. Receive your prescription electronically by email and use it at a pharmacy of your choice.
- Repeat treatment made simple. With a Nelford account you can request repeat treatment in a few steps, and a clinician reviews each request.
Every decision is made by a clinician together with you. The clinician may ask for more information, suggest a call or video consultation, or recommend another service if that would suit you better.
Cost, hours and delivery
- Your consultation is free. Your online consultation is free. You only pay if a clinician considers treatment appropriate and you choose to go ahead. You see a clear price for each option before you pay.
- Same-day review, 7 days a week from 7am to midnight.
- Next-working-day delivery when you order before 4pm on a weekday, with same-day options on request.
- If a clinician needs to speak with you by video or phone before deciding, a £19.40 booking fee applies. You see it before you book and can choose not to go ahead.
We work with multiple pharmacy partners to help keep treatment available. If we're unable to fulfil your medication order, we'll refund the medication and delivery costs and send your prescription electronically so you can arrange fulfilment elsewhere.
Pricing · Prescriptions and delivery · Same-day online consultations
When to get urgent help
Urgent: When to get urgent help instead
Raynaud's phenomenon: common questions
Who is the Raynaud's phenomenon service for?
How quickly is my consultation reviewed?
What will the clinician need to know?
How do I receive my treatment?
How much does it cost?
Will I definitely get treatment?
When might another type of care be better for Raynaud's?
When should I get urgent help instead?
Sources and clinical information
- Publisher
- The Nelford Clinic
- Written by
- Nelford Clinical Content Team
- Clinically reviewed by
- Nelford Clinical Lead
- Reviewed:
Independent sources for background reading. See how clinical content is kept current.